Hi, I'mJosh Russo
Almost two decades in digital transformation — Sitecore, Dynamics 365, and campaigns across $1B+ in non-profit and government assets. I build high-performing teams, connect systems to a single view of the customer, and accelerate everything with AI.
About
Melbourne-based technologist, builder, and drone pilot.
I'm Josh Russo — almost two decades in digital, most of it in the non-profit sector leading Sitecore and Dynamics 365 transformations, building high-performing teams, and turning data into strategy. Outside of that, I ship AI-powered tools, personal apps, and investment bots — and fly a drone over Melbourne for @aerial.melbourne.
Capabilities
Expert
Deep expertise, refined over a decade
- Digital Strategy
- Sitecore
- Dynamics 365
- Team Leadership
- Web Experience
- GA4 / GTM
- Customer Segmentation
Proficient
Comfortable shipping and running
- Data & Reporting
- Paid Ads
- SEO
- React / Next.js
- Databases
- IT Infrastructure
- Process Design
- Multimedia & Video
- Asana
Exploring
Where I'm pushing next
- AI Agents
- Claude Code
- Advanced MCPs
- Single Customer View
Stack
What my own projects run on
- Next.js
- React
- TypeScript
- Tailwind CSS
- Node.js
- Vercel
- Convex
- Supabase
- Railway
- Telegram Bots
Career
Two decades of shipping, measuring, and leading.
2019 — Present
Digital Optimisation Manager
Leading digital strategy and a web team — Sitecore and Dynamics 365 transformation, and driving the shift to a single view of the customer.
2018 — 2019
Digital Specialist — Recreation
Ran digital channels and campaigns across local government assets valued at over one billion dollars.
2017 — 2018
Marketing Communications Officer
Demographic analysis and customer segmentation to guide program strategy, plus end-to-end video production.
2013 — 2017
I.T. Specialist
Coordinated IT infrastructure and strategy across six centres — the systems grounding behind the marketing work.
2006 — 2013
Web & Social Media Officer
Started out growing websites, brands, and early social channels for the recreation sector.
Beyond the day job
Things I grow, fly, and automate.
Contact
Get in touch
Got a project, a collaboration, or just want to talk drones and Next.js? Drop me a message and I'll get back to you.